Faci88 Terms & Conditions — Know Your Rights and Responsibilities

Please read these terms and conditions in full before using the faci88 website or any of its associated services. By registering on faci88 or using the platform, you automatically agree to be bound by all of these terms. The terms apply equally to all users and are legally binding. faci88 reserves the right to amend these terms at any time, and continued use of the platform following any changes will be deemed acceptance of those changes.

01 General Terms & Conditions

Faci88 is an internationally licensed online gaming platform offering Sports Betting, Live Casino, slots, and other gaming services to users in Bangladesh. These terms and conditions constitute a legally binding agreement between faci88 and its users.

• Faci88's services are available to adults (18+) only.
• This service is not available in countries or regions where online gaming is prohibited by law.
• It is the user's sole responsibility to comply with all applicable local laws when using faci88's services.
• Faci88 reserves the right to temporarily suspend or permanently close any user account for investigation.
• All content, software, and design on the platform are protected by faci88's intellectual property rights.

02 Account Registration & Management

To open an account with faci88, you must provide accurate and complete information. Accounts created with false information will be terminated and any associated balance may be forfeited.

• Each person may only register one account. Opening multiple accounts is strictly prohibited.
• An active mobile number and email address are required to create an account.
• Keep your account password confidential. You are responsible for maintaining the security of your account.
• Transferring or selling your account to another person is strictly prohibited.
• If you notice any suspicious activity on your account, contact faci88 support immediately.
• Inactive accounts (no transactions for 12 months) may be subject to a monthly maintenance fee.

03 KYC Verification Process

Faci88 complies with international Anti-Money Laundering (AML) policies, which require all members to verify their identity at certain thresholds. Failure to complete KYC may delay withdrawal processing.

• A scanned copy of your National ID (NID), passport, or driving license must be submitted.
• For large withdrawals, a bank statement or proof of income may be required.
• KYC verification is completed within 48 hours of document submission.
• Submitting false or forged documents will result in immediate account closure and may lead to legal action.

04 Deposit Policy

Depositing at faci88 is quick and easy. Multiple methods are supported, including Mobile Banking, Nagad, Rocket, Upay, bank transfer, and cryptocurrency. Most deposits are credited to your account within 1–5 minutes.

• The minimum deposit amount is BDT 200 (or equivalent).
• Always use the correct account number when making a deposit. faci88 is not responsible for funds sent to the wrong account.
• Deposits from third-party accounts are strictly prohibited. All deposits must be made from an account registered in your own name.
• Processing fees may apply depending on the deposit method — this will be clearly indicated on the deposit page.
• Faci88 reserves the right to investigate and temporarily hold any suspicious deposit.

05 Withdrawal Policy

The withdrawal process at faci88 is straightforward and transparent. Withdrawal requests are processed once specific conditions have been met.

• The minimum withdrawal amount is BDT 500.
• Withdrawals may only be made to registered and verified payment methods.
• Withdrawals exceeding BDT 10,000 will not be processed until KYC verification is complete.
• A wagering requirement must be met before any winnings derived from a bonus can be withdrawn.
• Standard withdrawals are processed within 1–24 hours. In certain cases, additional time may be required.
• Unusual or suspicious withdrawal requests may be held pending investigation.

06 Bonus & Promotion Rules

Faci88's bonus and promotion offers are designed to provide added value to members. However, each bonus comes with specific terms that must be followed.

• The welcome bonus is available once only, on your first deposit.
• To withdraw bonus funds, you will generally need to meet a wagering requirement of 10x–30x (specific terms may vary by offer).
• Multiple bonuses cannot be used simultaneously unless explicitly permitted.
• Bonus balance may not be usable across all game types. Certain games or game categories may be excluded from bonus play.
• If bonus abuse or fraudulent activity is detected, the relevant bonus and any associated winnings will be voided.
• Faci88 reserves the right to modify, suspend, or cancel any bonus offer at any time.

07 Betting Rules

All betting activity on faci88 is governed by specific rules. Please familiarise yourself with the relevant rules before participating in Sports Betting, Live Casino, slots, or any other game.

• Once a bet is confirmed, it cannot be cancelled or changed.
• In the event of incorrect odds or payouts due to a technical error, faci88 reserves the right to void the affected bet.
• Any attempt at match fixing, manipulation, or gaining unfair advantage will result in immediate account closure.
• In live games, the dealer's decision is final. If a bet is voided due to a technical issue, the original stake will be refunded.
• Slot games use an RNG (Random Number Generator) that is fully audited and certified for fair play.

08 Prohibited Activities

The following activities are strictly prohibited in order to maintain a fair environment on faci88. Violations will result in account closure and forfeiture of any deposited funds.

• Opening multiple accounts to take advantage of bonus offers.
• Using stolen or unauthorized payment methods.
• Using bots, scripts, or automated software to play games.
• Using the platform for money laundering purposes.
• Misleading, threatening, or harassing other members.
• Exploiting game vulnerabilities or glitches to gain an unfair advantage.
• Attempting to hack or gain unauthorized access to faci88's systems.

09 Responsible Gaming Policy

Faci88 believes gaming should be a source of entertainment, not addiction. We encourage all members to play responsibly.

• Set your own limits for deposits, losses, or sessions — these tools are available directly from your account.
• If you notice signs of gaming addiction, please use the self-exclusion option.
• We advise against playing while under the influence of alcohol or while experiencing emotional stress.
• Ensure that minors cannot access or use your account.

10 Privacy & Data Protection

Faci88 takes the privacy of users' personal information very seriously. Our platform is secured with 256-bit SSL encryption.

• Your information will never be sold to third parties.
• Your information may only be shared for KYC verification and legal compliance purposes.
• Our Full Data Policy Privacy Policy Page available.

11 Dispute Resolution

For any disputes or complaints, please contact faci88 customer support first. Most issues are resolved within 24–48 hours.

• If a complaint is not resolved within 14 days of submission, the formal escalation process will be initiated.
• In the event of a dispute over a game result, system logs will be considered the final and definitive record.
• Decisions made by faci88 may be appealed to the relevant licensing authority.

12 Terms Amendment Policy

Faci88 may update these terms and conditions at any time. Continued use of the platform after any changes constitutes acceptance of the updated terms.

• For significant changes, a notification will be sent to your registered email address.
• The date of the most recent update will always be displayed at the top of this page.
• Previous versions of the terms and conditions are archived and available upon request.