Privacy & Security

Faci88's Privacy Policy — Your data is always safe

This privacy policy explains in detail how your personal information is collected, stored, and used on the faci88 platform. We believe transparency is the foundation of trust.

Last Updated: January 1, 2026
SSL 256-bit encryption
GDPR Compliance

Quick Summary

Your data is never sold
256-bit SSL Encryption Protection
Right to Delete Your Data at Any Time
Data Sharing with Third Parties Prohibited
Compliant with GDPR and international standards

01 Introduction & Policy Purpose

Welcome to faci88. This privacy policy explains how we handle your personal information on our platform. faci88 is one of Bangladesh's leading online gaming platforms, and we believe protecting our members' privacy is our foremost responsibility.

When you register, play, or make a deposit on faci88, you share certain information with us. This policy ensures that information is fully secure and used solely for your benefit.

Faci88's privacy policy is built in accordance with international standards. We manage your data in compliance with the GDPR (General Data Protection Regulation) and applicable local data protection laws. Continued use of our platform constitutes your acceptance of this privacy policy.

This policy applies solely to the faci88.net website and its associated mobile applications.

02 What Information We Collect

Faci88 only collects the information needed to deliver the best gaming experience and keep your account secure. We never collect unnecessary or excessive data.

Information collected at registration:

  • Full name & date of birth (for age verification)
  • Email address and mobile number
  • Password (stored in encrypted form)
  • Address & Country

Information collected during KYC verification:

  • Copy of National ID or Passport
  • Bank statement or payment method details
  • Selfie or photo ID (if required)

Automatically Collected Information:

  • IP address and device type
  • Browser type & operating system
  • Page visit and gaming activity logs
  • Cookies & Session Data

We never collect information from social media or third-party sources without your consent.

03 How Collected Data Is Used

The information collected at faci88 is used for specific purposes. Below we clearly outline what data is used for and why:

Type of Information Purpose of Use Legal basis
Name & Email Account creation and communication Compliance
Mobile Number OTP Verification & Security Security Interest
Payment Information Deposit & Withdrawal Process Compliance
Gaming Log Dispute Resolution & Security Legal obligations
IP & Device Fraud Prevention Legitimate Interest
Cookies Personalized Experience Consent

Your information will never be sold to or shared with advertisers.

04 Data Storage & Retention Period

Faci88 retains your data only for as long as necessary. All information is stored on secure servers while your account remains active. Even after account closure, certain data may be retained for a defined period to meet legal obligations.

  • Account data: retained for up to 5 years after account closure
  • Transaction records: retained for up to 7 years as required by law
  • KYC documents: retained for up to 5 years (as required by AML regulations)
  • Cookies & Session Data: Deleted automatically when the session ends
  • Marketing data: deleted immediately upon withdrawal of consent

Our servers operate in ISO 27001-certified data centers, ensuring the highest security standards.

05 Sharing Information with Third Parties

Faci88 never sells or rents your personal information. However, limited data sharing may be necessary in certain circumstances:

  • Payment Processor: Necessary information is shared to process transactions via Mobile Banking, Nagad, Rocket, or bank transfers.
  • KYC verification services: Approved third-party services may be used for identity verification.
  • Legal authorities: Information may be disclosed in compliance with a court order or government directive.
  • Licensing Authority: Required information is provided to the gaming license regulatory authority during audits.
  • Emergency: Data may be shared to prevent cybersecurity threats or fraud.

Before sharing any data with third parties, we always verify the necessity and share only the minimum information required.

06 Cookies & Tracking Technologies

Faci88 uses cookies and similar technologies to deliver a better gaming experience. Cookies are small text files stored in your browser that remember your preferences and session information.

Types of cookies we use:

  • Essential cookies: Essential for login sessions and security. These cannot be disabled.
  • Performance Cookies: Monitors site speed and performance.
  • Functional Cookies: Remembers language preferences and customization settings.
  • Analytics cookies: Analyzes site usage patterns to drive improvements.

You can disable non-essential cookies at any time through your browser settings. Note that some features may work in a limited capacity as a result.

07 Your Data Rights

Under faci88's privacy policy, you have full control over your own data. You may exercise the following rights at any time:

  • Right to Know: You can request to see what information we hold about you.
  • Right to Rectification: You may request a correction if any of your information is inaccurate.
  • Right to Erasure: You may request deletion of your data under certain circumstances.
  • Right to Portability: You can export your data in a machine-readable format.
  • Right to object: You may object to the processing of your data for specific purposes.
  • Right to Withdraw Consent: You can opt out of marketing communications at any time.

To exercise any of these rights, contact our support team. We will respond within 30 business days.

08 Minor Protection

Faci88 is a gaming platform strictly for adults aged 18 and above. We are committed to preventing minors from registering or participating in any gaming activity.

  • Age verification is mandatory at registration
  • Date of birth is verified during the KYC process
  • Additional age verification may be requested in cases of suspicion
  • Accounts identified as belonging to minors are closed immediately

If we discover that a minor is using our platform, we will immediately close that account and delete all collected data.

09 Security Measures

Faci88 uses industry-leading security technology to protect your data. Our multi-layer security framework ensures your information stays safe at all times.

  • SSL/TLS 256-bit encryption: All data transfers are encrypted
  • Two-Factor Authentication (2FA): Additional security for account access
  • Firewall Protection: Blocking unauthorized access
  • Regular Security Audits: Audited by Third-Party Experts
  • Password Hashing: Passwords stored using the bcrypt algorithm
  • Data Backup: Regular backups across multiple secure locations

In the event of a security breach, we will notify affected users within 72 hours.

10 Changes to the Privacy Policy

Faci88 may update this privacy policy from time to time. Revisions may be made due to changes in law, the addition of new features, or business updates. We will notify you in advance of any significant changes.

  • Email notification will be sent 30 days before any changes take effect
  • A notice will be displayed on the website homepage
  • The "Last Updated" date at the top of this page will reflect any changes
  • Continued use of the platform after the new policy takes effect will be considered your acceptance of the changes

11 Contact & Complaints

If you have any questions, concerns, or complaints about our Privacy Policy, please reach out to our dedicated Privacy Team. We are always here to help.

  • Email: [email protected]
  • Live Chat: Available 24 hours a day, 7 days a week
  • Response times: 24 hours for general inquiries, 30 business days for complex matters

If our resolution is unsatisfactory, you may file a complaint with the relevant data protection authority in your country.

Our 6 Commitments to Protecting Your Data

The privacy measures we take at faci88 are fully aligned with the highest industry standards.

End-to-end encryption

Every data transfer is protected with 256-bit SSL/TLS encryption. No one can intercept it in transit.

Data Sales Prohibited

We never sell your data to third parties. Your privacy is our top priority.

GDPR-Compliant Platform

Full compliance with international GDPR standards. You retain complete control over your data.

Minimal Data Collection

Faci88 only collects the information strictly necessary to provide its services. No additional data is gathered beyond what is needed.

Right to Delete Data

You may request deletion of your data at any time. We will action your request within the specified timeframe.

24/7 Privacy Support

Our expert team is available around the clock for any privacy-related questions. Feel free to contact us at any time, day or night.

Frequently Asked Questions About the Privacy Policy

No, faci88 never sells or rents your personal information to third parties. Only limited data may be shared for payment processing and legal compliance purposes, as detailed in our Privacy Policy.

Yes, you can request deletion of your data at any time. However, certain data may need to be retained for a specified period due to legal obligations. Contact our support team and we will fulfill your request within 30 business days.

Completely secure. faci88 uses 256-bit SSL encryption. Your bank card or mobile banking details are never stored on our servers. All payments are processed through a PCI-DSS certified gateway.

Essential cookies cannot be disabled as they are required for login and security. Turning off analytics and marketing cookies will not affect the core functionality of the site — only certain personalized features may be limited.

Yes, you will receive a notification to your registered email and a notice on the website at least 30 days before any significant changes. For minor updates, only the page's last updated date will be changed.

Enjoy the thrill of faci88's gaming world with complete peace of mind

Your information is completely secure — now it's time to enjoy. Sports Betting, Live Casino, Slots — all in one platform.

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